Polly L. GRAEL Australia
No doubt we are all very much flabbergasted by your continual generosity towards us folk down under. Thank you so much, we feel really blessed to be working with you…
I would give you and your business 100/100 for every area because I think you guys do a super awesome job and go above and beyond with all things!!
Thank you again, you guys are amazing!
David T. Cytech Products Inc.
I really appreciate all the work you guys have put in. All we have to do is walk out back and see all the empties stacked where before it was a ghost town out there.
I plan to run reports out of the system such as cycle time to show the power of the system and the information we can get out of it that can help us make decisions based on actual data not theoretical assumptions (ROI).
I want to make a moment to let you know that you all have been great to work with. Probably the best vendor I have had the pleasure to deal with. I can tell you enjoy what you do and you have a great product/service to offer. It has been a lifesaver for me! I look forward to next year and years to come.
Cytech Products Inc.
Cliff F. Marketing & Sales 6 Sigma BB, MBA
Wow, thanks for digging into this! It sounds like a lot of work, but it is important to get the cycle time correct. Obviously, this is a key piece of data for optimizing tank utilization. Thank you for your follow-up.
Your willingness to continuously tailor to our specific needs and improve the product to better meet our needs has been very helpful! You are extremely supportive and focused on what we need to run our business on a day-to-day basis. You are easy to work with, professional, and look forward to working with you for many years to come.
Marketing & Sales 6 Sigma BB, MBA
Axalta Coating Systems
Jack W. CFO/Vice President The Nelson Company
We decided to expand our relationship because of your ability to quickly adapt to a constantly changing environment.
We do occasionally request changes to the program. You have, and continue to address these requests and it is done very professionally.
I’ve worked with many designers over the years. You are the best as far as willingness to adapt the program to our needs, make changes quickly, troubleshoot, and find solutions. We liked the Vestigo program. We like the personal attention to our needs.
I value our partnership and relationship.
The Nelson Company
John C. The Nelson Company
It seems to me that the Pallet return software field is fragmented today. I hear of new programs all the time. What I do know is that your program works well for us.
You always provide fast and personal attention to our program and requests.
I’m hoping not too many of our competitors use you…but if so, I’d give you a great recommendation for developing software that fits our needs.
The Nelson Company
Jacinda W. Office Manager Avid Pallet Services, LLC
Thanks again for your support and quick responses to my questions.
You do what you say you will do, and more importantly you do it in a timely manner.
Pallet Customer Service Representative
Avid Pallet Services, LLC
James W. President & CEO GRAEL Australia
Four years wow, how fast does that time go!
Many, many thanks guys, love it!
Thank you all for your support over the last 4 years as well.
Team GRAEL (2010)
President & CEO
Steve B. Shipping/Receiving Contract Administrator, Tote Coordinator, CSR Manager
Thank you Alex. Your support has helped us greatly.
Shipping/Receiving Contract Administrator, Tote Coordinator, CSR Manager
DuPont Performance Coatings
Jason A. Plant Manager Quala
You actually realize how important it is for us to service our customers on a daily basis. Whenever I need something (reports, IT help, ect…) you guys are always there. I’m not sure that anyone can match the customer care that we receive. Customer Care and on the spot reaction time. I appreciate the patience that you guys have with us programmer “idiots” and the time and effort it takes to deal with us. I have worked with other corporate IT techs and Vestigo Corp is light years ahead of their knowledge and capabilities.
John K. American Honda Motor Co., Inc. International Transportation
We’ve worked together for many years now. Your focus our day-to-day operations, your ability to educate us on available technologies, and your knowledge about our company’s needs/desires is what sets you apart from other suppliers.
I can only ask that you provide even more suggestions or recommendations for process improvement reports. What you’ve provided us with to date has been extremely helpful, and we want more. What are the best practices in the industry? And how can Honda implement them?
Thank you for the years of great service. I look forward to many more!
American Honda Motor Co., Inc.